Contact : (239) 596-5560 Skincare Immunology

Blog

PATIENT UPDATE: New Patient Communication Protocol

To All CareOne Patients,
Over the past 20 years, CareOne has been providing our Allergy and Primary Immune Deficient patients the best possible care and service. Our practice has grown and doubled over the past 10 years and in order to improve on our services we have hired a consulting firm to analyze our communication methods and come up with a solution to improve our communication with our patients. Based on their research, they have suggested that we utilize secure, HIPAA-compliant, email communications via the internet and soon to be launched Patient Portal. These two new protocols will allow CareOne to better service our patient’s needs. Based on this research, we have implemented a New Patient Communication protocol that will enable all patients to receive answers to their important questions within a 24-hour period in writing with respect to appointments, medication refills, insurance and billing.

When you call the CareOne Main office line (239-596-5560) you will have a menu to choose from, please see the below recorded messages:

You have reached CareOne HealthCare Allergy and Immunology Clinic, please choose from the following menu:

• APPOINTMENTS (Press 1)
Goes directly to Janet Walton / Glennda Roberts in the front office, if they can’t answer, it goes into voicemail and Janet or Glennda will return the call that same day.

• ALLERGY ISSUES INCLUDING PRESCRIPTIONS (Press 2)
Gives the patient a message to email all requests to our Allergy Hot Line at allergy@careonehealthcare.com and Missy Cain will respond in writing within 24 hrs.

• PRIMARY IMMUNE DEFICIENCY ISSUES AND PRESCRIPTION (Press 3) 
Gives the patient a message to email for all requests to our Immunology Hot Line: pid@careonehealthcare.com and Missy Cain will answer in writing within 24 hrs.

• BILLING (Press 4)
Goes directly to voicemail. Please leave your message and we will respond within 24 hrs.

CareOne will continue to find solutions to improve on our services for our patients. We value our patients and appreciate your business.

Thank you,

CareOne Management

Read More
A Thanksgiving table set with allergy free Thanksgiving Dinner | CareOne Allergy Naples, FL

Great fall & Thanksgiving recipes for people with food allergies.

Fall has begun here in Naples, Florida. Which for us southwest Floridians means we can model our winter scarfs while still wearing shorts and sandals. It also means we begin gearing up for the holiday season. Nothing says Happy Thanksgiving like a bite of that classic family meal, no matter what that meal may be.

However, when you or one of your holiday guest’s experience food allergies, they are often forced to avoid those great traditional meals. To that end, we’ve gathered together a list of common Thanksgiving meals known to contain common allergens, as well as link to some great recipes that are free of the most common allergies.

Read More
Teal Pumpkin Project

Teal Pumpkin Project promises Halloween fun for all

It’s that time of year again. Spooky scary creatures come out to play, and frightful fun is had by all. Unless your child suffers from food allergies, and then Halloween becomes scary for all the wrong reasons.

Food Allergy Research & Education reports that 1 in 13 children under the age of 18 suffer from food allergies. Break that down and that’s about 2 children with food allergies per classroom. The scariest aspect of children’s allergies is that almost anything has the potential to cause an allergic reaction. Even if you have your children tested for allergies, Halloween is full of mystery treats. Many small Halloween candies do not have their ingredients listed. Luckily, Food Allergy Research & Education is encouraging awareness of food allergies and inclusiveness for kids who experience allergies with the Teal Pumpkin Project®.

What is the Teal Pumpkin Project®?

Read More
A young girl with children allergies in Naples, FL receives an allergy exam at CareOne Allergy

Looking for a Children’s Allergist in Naples, Florida? Here’s what you need to know.

We understand that you want what’s best for your children, and when your child is feeling ill you have 2 immediate concerns:

1. What is wrong?
2. How do I fix it?

When allergies are affecting your child a pediatrician may be able to narrow your child’s symptoms down to those similar to an allergic reaction, they may even provide testing to determine what your child is allergic to, but a children’s allergist has the unique skill-set to test and develop a treatment plan for your child’s allergies.

What to look for in the best child allergist in Naples, Florida

Read More